Screen Recordings: From AnyDesk, you can easily record the remotely accessed screen, including capturing stills and video of anything you need to know, for example, to send to a ticket or report. As many technicians as you need can remotely access the same device, and can even create custom aliases that work for them.

Multiple Technician Access: Need to escalate an issue? No problem. Unlimited Sessions and Endpoints: Allow your technicians to open as many sessions as they need, to a single device or to multiple devices, to provide the best possible level of support. Unattended Sessions: Access the machines even when the customer is not currently sitting in front of their screen, allowing you to perform fixes during off-hours, including functionality to log all sessions. Remote Connect: Windows devices will be able to remote connect with one another from anywhere in the world, whether that’s down the hall, or in another country, as well as mobile to PC remote control. We’ll be rolling out more features over time, but we’re hitting the ground running with:

They have racked up a sensational 300 million downloads worldwide, and host more than 400 million sessions each month, bridging 42 million miles for their customers.įounded in 2014, they’re a great culture fit for Atera, with fast-paced growth, innovative ideas and technology, and a big vision! AnyDesk’s remote access solution is based on a proprietary codec that allows them to be virtually latency-free around the world, known as DeskRT.Ītera is on AnyDesk’s Growth & Power Plan, offering our customers the fastest possible remote access, and a feature-set that’s ideal for organizations large and small, including enterprises. So that’s why we’re so delighted to have onboarded a partnership with AnyDesk! Here’s the lowdown on the new integration, available for Growth and Power customers of Atera.ĪnyDesk is a robust remote access solution, suitable for the cloud or on-premises, and available for all platforms and all devices. With a robust remote access tool, you can limit the amount of time you have to spend heading on-site to visit clients, and offer a better, more immediate hands-on service without adding hours to the time it takes to provide that best-in-class support.

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